Managing
interpersonal conflict takes an ongoing effort, daily, sometimes hour by hour
depending on the health of the relationship. This is the case regardless what
category the relationship falls into: parent/child, husband/wife, employer/employee,
friend/friend, even professor/student.
The
degree by which we successfully manage conflict depends greatly upon the
willingness of the parties to openly and directly discuss their needs; at least
this is so in our American low context culture.
I
think it’s easy to look at a particular pair in conflict and immediately judge
the situation, identifying the vocal one of the pair as more the aggressor,
therefore, more the problem, the controller.
This
is not always the case, and in my own experiences with those close to me I have
found the individual who is passive-aggressive, who withdraws as the one who
has more control over the matter. Not to say, this is true in all cases, but in
my interpersonal family relationships, I have come to learn that this is the
case, most often.
I
appreciate the text suggesting problem solving as oppose to compromise. It
makes great sense to think of a new creative answer that helps both parties
obtain what’s important to them, as oppose to both walking away disgruntled and
left wanting.
Take
the example of the couple regarding taking a vacation; one party wanting to do
so alone, the other wanting a joint vacation. In this example, a problem
solving solution could be openly discussed with each party stating their need
behind what they want, and then split the vacation time in half, taking some
alone vacation time, and some together. This way, both parties receive what’s
important to them, and feel heard. Of
course, this technique requires two mature people willing to collectively work
together to find a mutual satisfying solution, which unfortunately, is not
always feasible depending upon the individuals and the tools they have learned
to utilize.
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